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Public Services Ombudsman (Wales) Act 2005



The Public Services Ombudsman for Wales

Power of investigation

Conduct of local government members and employees

Public Services Ombudsman for Wales: appointment etc.

Excluded matters

Listed authorities

Conduct of local government members and employees

Transfer of staff, property etc.

Consequential amendments

Repeals



Royal ArmsPublic Services Ombudsman (Wales) Act 2005

2005 Chapter 10


 

© Crown Copyright 2005

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Public Services Ombudsman (Wales) Act 2005

2005 Chapter 10

 
 
 
CONTENTS

PART 1
THE PUBLIC SERVICES OMBUDSMAN FOR WALES
Section 
1The Public Services Ombudsman for Wales

PART 2
INVESTIGATION OF COMPLAINTS
Power of investigation
2Power of investigation
3Alternative resolution of complaints

Complaints
4Who can complain
5Requirements: complaints made to the Ombudsman
6Requirements: complaints referred to the Ombudsman

Matters which may be investigated
7Matters which may be investigated
8Exclusion: matters not relating to Wales
9Exclusion: other remedies
10Other excluded matters
11Decisions taken without maladministration

Decisions not to investigate etc.
12Decisions not to investigate or to discontinue investigation

Investigation procedure and evidence
13Investigation procedure
14Information, documents, evidence and facilities
15Obstruction and contempt

Reports of investigations
16Reports of investigations
17Publicising reports
18Publicising reports: health care providers
19Action following receipt of a report
20Non-action following receipt of a report
21Reports: alternative procedure

Special reports
22Special reports
23Special reports: supplementary
24Special reports relating to the Assembly

Consultation and co-operation
25Consultation and co-operation with other ombudsmen

Disclosure
26Disclosure of information
27Disclosure prejudicial to safety of State or contrary to public interest

Listed authorities
28Listed authorities
29Restrictions on power to amend Schedule 3
30Provisions in orders adding persons to Schedule 3

Miscellaneous
31Power to issue guidance
32Protection from defamation claims
33Publicity for complaints procedures
34Compensation for the person aggrieved

PART 3
MISCELLANEOUS AND GENERAL
Conduct of local government members and employees
35Conduct of local government members and employees

Abolition of existing bodies and offices
36Abolition of existing bodies and offices
37Transfer of property, staff etc.
38Undetermined complaints

General
39Amendments and repeals
40Commencement
41Interpretation
42Former health care providers and social landlords: modifications
43Consequential, transitional provisions etc.
44Orders, regulations and directions
45Extent
46Short title
 

 
    Schedule 1-Public Services Ombudsman for Wales: appointment etc.
    Schedule 2-Excluded matters
    Schedule 3-Listed authorities
    Schedule 4-Conduct of local government members and employees
    Schedule 5-Transfer of staff, property etc.
    Schedule 6-Consequential amendments
    Schedule 7-Repeals
 


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Prepared 13 April 2005

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